I have Genian NAC deployed as a VM, trunked to all VLANs. I can ping the network sensor IP for each vlan from another host in the network. The software has picked up a few servers and most of the switches (all managed switches) but very few endpoint devices such as desktops, laptops, printers, etc. We have a layer 3 core switch with DHCP helper configured to forward DHCP requests to a Windows server running multiple DHCP scopes.
Not sure why there is limited visibilty in Genian. Do I need a SPAN port to a second vNIC in the VM?
Thank you for using Genian NAC.
We need to confirm a few questions to answer.
Please answer the following questions.
– Did you choose Trunk Port (802.1Q) during installation?
– In the System > Systems list in the menu, what are the values of ‘Up / All Nodes’ and ‘Up / All Sensors’?
Yes I chose 802.1Q during installation.
Up/All Nodes 7/7
Up/All Sensors 6/6
Thank you, I can support you by remote desktop.
I will send you invitation link by email.
Ok, I solved it. The sensors on each vlan were set to none except for the sensor matching the management vlan of the VM. I went to system, sensor, and changed all the sensor modes to host. Now there are 107 devices and climbing.
I’m glad that the problem has been solved.
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